Returns & Exchange
Returns & Exchange Policy – Striking Jackets
At Striking Jackets, your satisfaction is our top priority. That’s why we offer a smooth and hassle-free return and exchange process to make your shopping experience as seamless as possible.
Return Window
You may initiate a return within 30 days of receiving your order. Please ensure that your return request is made within this timeframe to remain eligible.
Eligible Items for Return
Returns are accepted on all orders, provided the item meets the return conditions below.
Conditions for Returns
To qualify for a return:
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The item must be unused, unworn, and in its original packaging with tags attached.
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The item must not be damaged, altered, or show signs of wear.
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A refund will be issued after inspection and approval of the returned item.
Refund Payment Method
Once the return is approved, the refund will be issued to your original payment method. Processing time may vary depending on your payment provider.
Refund Processing Time
Refunds typically take 7–10 business days to appear in your account after the refund has been processed.
How to Return an Item
To start a return:
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Email us at support@strikingjackets.com with your order number.
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We’ll provide a free prepaid return label via email for your convenience.
Exchange Policy
Eligible items may be exchanged free of charge. For assistance with exchanges, feel free to reach out to our support team. We’re happy to help you get the right fit or product.
No Restocking Fees
We never charge restocking fees. Whether you’ve changed your mind or received the wrong item, your return process will be simple and stress-free.
Defective or Incorrect Items
If you’ve received a defective, damaged, or incorrect item, please contact us within 3 days of delivery. Kindly include photos of the issue for faster resolution.
International Returns
We also offer free return shipping for international customers. Just email us to get started.
Return Shipping Address
Please send your returned item to:
Striking Jackets
10625 Pond Curve, Woodbury, Minnesota 55129, United States
Email: support@strikingjackets.com
Contact Us
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM
Order Cut-Off Time: 5:00 PM
Phone: +1 651-239-1874
Email: support@strikingjackets.com